GENERAL / COMPANY INFORMATION
Where is Xtreme Pro Services located, and what areas do you cover?
Xtreme Pro Services is based in Williston, North Dakota, with mobile and shop operations serving the Bismarck–Minot–Dickinson DMA. We frequently work in Williston, Minot, Watford City, Stanley, Tioga, Beach, Crosby, Bowman, and Sidney MT, and we also travel to Devils Lake, Bismarck, and Billings MT for rail mover repairs, diagnostics, and rebuilds. Our trucks are equipped for on-site hydraulic, electrical, and control-system repairs using full OEM diagnostics. Whether you’re operating at a grain elevator, oilfield site, or rail terminal, we have the reach and expertise to keep your equipment running wherever you are in the region.
Can you arrange to have my equipment hauled to your shop?
Yes. If your machine can’t be repaired in the field, we can arrange transport to our shop through trusted local trucking partners. We handle scheduling and coordination start-to-finish. All hauling fees are billed at actual cost with no markup, and they appear clearly on your invoice. Whether it’s a forklift, telehandler, or rail mover, we make getting it to the shop fast, safe, and simple.
What does Xtreme Pro Services specialize in?
We specialize in diagnostics, repair, reconditioning, and preventive maintenance for heavy and industrial equipment—aerial lifts, forklifts, telehandlers, rail movers, construction equipment, and truck fleets. Our technicians use OEM diagnostic software for accurate fault tracing, calibration, and system testing, so every repair is verified and documented.
What makes Xtreme Pro Services different from other equipment shops?
We operate like an OEM service department — data-driven, thorough, and accountable. Each job includes a system diagnostic report, before-and-after test data, and a record stored in your customer portal. Our trucks arrive fully loaded with Parker hose crimpers, fittings, diagnostic laptops, and the parts to finish most repairs on-site.
Do you provide both mobile service and in-shop repair?
Yes. Our mobile units handle on-site diagnostics, PMs, and breakdowns, while major projects — like engine rebuilds or full reconditioning — are performed in our shop. If needed, we can haul your equipment in for completion and return it ready to work.
How quickly can you respond to a breakdown?
Most local calls receive same-day response. Our on-call technician dispatches based on urgency and distance and operates 24/7 for critical failures. We understand downtime costs money, so we prioritize fast arrival and clear communication.
Are your technicians factory-trained or certified?
Yes. Our technicians are factory-trained and experienced with OEM diagnostic platforms like Jaltest, Deutz SerDia, Genie GDC, and Hyster PC Service. We handle hydraulic, electrical, and emissions systems with precision — no guesswork.
What types of equipment do you work on?
We service aerial lifts, telehandlers, forklifts, scissor lifts, rail movers, service trucks, skid steers, tractors, and industrial engines, plus electric material-handling equipment and industrial batteries for warehouses and plants.
Do you service both diesel and electric equipment?
Yes. We work on diesel, propane, and electric power systems, including Tier 4 DEF/DPF emissions, LP vaporizers, and battery regeneration. From Deutz and Cummins engines to electric forklifts, we’ve got you covered.
Do you carry insurance for field work and customer property?
Yes. We maintain full commercial liability, inland marine, and shop insurance to protect your equipment on site or in transit. We also follow strict safety and lock-out procedures.
How do I schedule service?
Call, text, email, or submit our online service form. Once we have your equipment details, we’ll confirm availability or dispatch immediately for urgent needs. Repeat customers can book through their portal.
Do you charge for travel time?
Yes. Travel and mileage are billed from our base to your location. Local calls often qualify for flat rates, and all costs are disclosed up front.
What warranty do you provide on repairs?
All workmanship is guaranteed for 90 days. OEM and aftermarket parts carry their manufacturer warranties. If a failure occurs from our labor, we make it right — no questions asked.
Do you offer preventive maintenance programs?
Yes. We build custom PM plans based on engine hours or calendar intervals. Each includes filter changes, fluid analysis, and safety checks with digital records for compliance and resale.
Can I get service after hours or on weekends?
Yes. We offer 24/7 emergency service for critical failures any day of the week. Just call our main number — you’ll reach a technician, not a call center.
How can I access my service history or invoices?
Your customer portal stores every invoice, report, and inspection record. Log in anytime to view, print, or schedule follow-up service.
What forms of payment do you accept?
We accept credit cards, ACH, and company checks. Approved commercial clients may use net-30 terms.
Are you certified to perform ANSI or DOT inspections?
Yes. We perform ANSI, OSHA, and DOT inspections for aerial lifts, telehandlers, forklifts, and trucks with digital records for your files.
Do you provide fleet management or tracking?
Yes. We monitor PM intervals, service dates, and component history so you know what’s due next. It helps reduce downtime and keeps compliance up-to-date.
What’s the best way to reach Xtreme Pro Services?
Call 701-987-9877, email us, or submit a service request online. For emergencies, our main line routes straight to the on-call technician.